Group Leader's Frequently Asked Questions
Curious about travel with Travel & Company? Find out answers to your burning questions below. If there is still something you are unsure about, please feel free to write to us any time at travelandcompany@acis.com.
Also, be sure to check out our Frequently Asked Questions for participants.
Can I bring family members or colleagues?
What is an assistant?
What if an assistant needs to cancel?
What if the group leader needs to cancel?
May I extend my stay after my group returns?
What type of room will I stay in?
Can I bring family members or colleagues?
Yes, and they get a discount! Family members and colleagues may enjoy a 10% discount off the program fee. These participants will not count toward your free trip, stipend or other group leader benefits. Like all paying participants, they are subject to mandatory fees (tax etc.) as well as the full payment deadlines. The minimum age to travel with a T&C group is five years old.
What is an assistant?
Assistant group leaders aid and support you as you lead your group abroad. Family members or colleagues may travel as assistants (even if they are minors, though children must be five years or older to travel on a T&C tour). Anyone can become an assistant to the group, provided they have at least one full-paying participant to their credit.
What if an assistant needs to cancel?
Please notify T&C in writing as soon as possible. We regret that if the cancellation occurs within 65 days of departure, we will charge the cancelling assistant a $150 late cancellation fee and may not be able to accommodate a substitute assistant. If the cancellation is within 45 days of departure, the assistant must pay a $250 late cancellation fee and their stipend credits are not transferable.
What if the group leader needs to cancel?
If you need to cancel, a mutual effort is made to find a qualified substitute who will assume full group leader responsibilities. Participants who choose not to travel with the replacement group leader are subject to the standard cancellation/refund policy.
May I extend my stay after my group returns?
Yes, group leaders may extend their stay overseas after their group returns home. The Alternate Return Request form found on page 23 of this workbook must be filled out and returned to T&C no later than 90 days prior to departure. You will be responsible for any additional flight costs. There will be a $150 service fee and no changes are allowed within 65 days of departure.
What type of room will I stay in?
Single accommodations are guaranteed for group leaders who have ten or more paying participants. If you have less than ten participants, you may pay a surcharge of $40 per hotel night for a single room or room in a double. Single rooms are not available aboard cruise ships, overnight ferries or trains.